Online classes and programs are a reality in today's world. Schools are now interested in retaining and growing their Online business. For that, they explore how to make courses and platforms more intuitive and user friendly. A user centered design is key to understand how the system is being used and what are the major challenges. Focus groups and participatory observation design were important for a first iteration of a new interface. Also, understanding the technicality of the platform.
Responsibilities: Research and discovery, feature planning, information architecture, wireframing, research, brainstorming, stakeholder interviews, prototype creation, usability testing, data gathering.
One major issue was the fact of instructor and instructional designers did not know the potential of the platform and had no knowledge of the concept that "less is more" in a webpage. After showing the stakeholder the capabilities of using patterns and revamping the interaction by embedding videos and utilizing UDL (Universal Design for Learning), the new interface intend to allow for a smoother experience for the students, clarity of expectations, and diminish the number of inquiries sent to program coordinator.
All interactive interface, using patterns and following CANVAS capabilities.
For accessibility, media were created following UDL.
hover over panels, and iconography for the user to "intuitively" learn the navigation patterns.
Icon and patterns maintained through out the pages for easy navigation.